The list of troubleshooting tips and fixes below should resolve most connectivity issues between your AirPods and iPhone, Mac, or other device.
1. Re-Establish the Connection With Your iPhone
If your AirPods started disconnecting from your iPhone just a moment ago, then re-establishing the connection between both devices can help.
Just put your AirPods or AirPods Max in the Charging Case or Smart Case, wait for a few seconds, and then take them out again to reconnect them.
2. Keep Your AirPods and iPhone Closer Together
This one’s probably obvious, but the further you move away from your iPhone, the higher the chances are that your AirPods won’t stay connected. Keep the distance between you and your paired device under 30 feet and you should be fine.
3. Disable and Re-Activate Bluetooth on Your iPhone
Disabling and re-activating Bluetooth on your iPhone or other connected device can eliminate minor technical glitches and help fix AirPods-related connectivity issues. The best way to do that is to toggle Airplane Mode on, then off.
Simply swipe down from the top-right of the iPhone’s screen to open the Control Center (or swipe up from the bottom of the screen if the device has a Home button). Then, tap the Airplane Mode icon,
wait for 10 seconds, and then tap it again to turn Bluetooth back on.
4. Disable Automatic Ear Detection
Automatic Ear Detection is a feature that automatically detects when your AirPods are in your ears. But it can also cause the audio to disconnect, especially if you tend to fidget with the left or the right AirPod while wearing them. If your AirPods don’t stay connected to your iPhone, turning off Automatic Ear Detection can help.
Go to Settings > Bluetooth and tap the i icon next to your AirPods. Then, disable the Automatic Ear Detection option.
5. Deactivate Automatic Switching
Starting with iOS 14, AirPods automatically switch between Apple devices when you start playing audio. If you have another iPhone, iPad, or Mac lying around, you could disable this functionality to avoid sudden disconnects.
Go to Settings > Bluetooth and tap the i icon next to AirPods. Then, tap Connect to This iPhone and select When Last Connected to This iPhone. You must repeat that on each iOS and iPadOS device that you own.
On a Mac, go to System Preferences > Bluetooth and select Options next to your AirPods. Then, set Connect to This Mac to When Last Connected to This Mac.
6. Avoid Wireless Interference
Wireless interference can also prevent your AirPods from working correctly. Check whether you’ve got common sources of interference around you—such as poorly shielded power cables, microwave ovens, wireless speakers, and so on. If so, you should move away from them.
7. Update the Firmware on Your AirPods
If your AirPods don’t stay connected, outdated device firmware might be the reason behind the issue. With your AirPods connected to your iPhone, head to Settings > General > About > AirPods and check whether Firmware Version is up to date.
A cursory search on the internet—or the AirPods’ Wikipedia page—should reveal the latest version of the firmware.
To update the firmware on your AirPods, start by returning them to the charging case, then connecting that to a power source. Then, make sure your iPhone is connected to Wi-Fi and keep it close to the AirPods. Wait for at least 30 minutes before checking back. Your AirPods should update in the meantime.
8. Update Your iPhone
The latest iOS updates for the iPhone come with numerous bug fixes that could resolve connectivity issues with your AirPods. Go to Settings > General > Software Update to update your iPhone.
If you don’t see any pending updates, try restarting your iPhone instead. Go to Settings > General > Shut Down and drag the Power icon to the right. Once the device shuts down, wait for 30 seconds before booting it back up.
9. Reset Your AirPods
If you still keep running into issues with your AirPods disconnecting randomly, you should reset them. Put the AirPods in the Charging Case or Smart Case. Then, hold down the Status button (or both the Noise Control button and the Digital Crown on the AirPods Max) until the indicator flashes amber.
Now take the AirPods out and follow the onscreen prompts on your iPhone to re-connect them.
10. Reset the Network Settings
Resetting the network settings on your iPhone should resolve corrupt network-related settings preventing the device from communicating with your AirPods correctly.
To do that, go to Settings > General > Transfer or Reset iPhone > Reset and select Reset Network Settings. Enter your device passcode and tap Reset Network Settings. Reconnect your AirPods after the reset procedure and check if the issue recurs.
No More Randomly Disconnecting AirPods
The fixes above should’ve helped you fix issues with the AirPods disconnecting from your iPhone. If not, you’re likely dealing with a defect on the hardware level, which means you must contact Apple for assistance. There are a few different ways you can do that, from visiting an Apple Store to downloading the Apple Support app.
